Who are we and what we seek?

Our objective is to be a patient transport service provider to a range of clients and institutions, including the NHS and Private Hospitals, Hospices and Private Care Homes. Providing outstanding and cost-effective services.

The rights of service users are at the forefront of Fish Eagle Care’s philosophy of caring. We strive to ensure that the services we provide are up-to-par with or better than national standards.

Our Mission

Within the next decade, our objective is to become the top provider of non-emergency medical transportation services in our area, and eventually throughout the United Kingdom. We want to improve one of the most important aspects of healthcare travel. Our goal is to provide patient transportation for those who require it, ensuring that they reach at their final destination on time and in pristine shape, with all safety precautions in place. Fish Eagle Care wants to offer a service that consists of just delivering people from their residences to their medical visits in a comfortable manner.

Fish Eagle Care’s contribution to the health-care system is far more than merely assisting in demand and capacity management. It is also about relieving the stress of individuals who are already stressed by providing a service they can trust and rely on. Our goal is to make patient transport more responsive, reasonable, and durable.

About us

Vision & values

Our vision is to provide individualized treatment and support to people in need. We believe patients could be transported to and from in a more appropriate manner and thus, we aim to provide flexible and accessible solutions in response to unmet local transportation requirements. For many vulnerable and isolated people, patient transportation is often their only mode of transportation. This is Fish Eagle Care personified, meeting the needs of the most vulnerable.

We try to treat our clients with dignity and respect. As a result, we promise to achieve excellent service by minimizing wait times and guaranteeing great communication amongst our staff, third parties such and, most importantly, our clients. When medically appropriate, we will always listen to our clients and act on their requests.

Key to Success

Fish Eagle Care is penetrating the patient transportation industry and establishing a distinct position among competitors by:

  • establishing complete transparency with clients
  • ensuring that service delivery is examined and assessed regularly
  • ensuring there is a strict recruitment and selection policy in place
  • ensuring there is a well-defined chain of command
  • Increasing the accessibility of travel-related information
  • Upholding dependability and timeliness

We also ensure that, while performing our duties, we adhere to all applicable laws and health requirements. Whenever our patients or consumers engage our services or visit our office, we will ensure that they receive first-class treatment.